Seller FAQs

Any registered business or individual with a valid GSTIN and an active bank account in the business's legal name can sell on Veezon. Individual sellers of GST-exempt categories should contact support for onboarding guidance.

You'll need your GSTIN, PAN (linked to the GST), and bank account details for payouts. Registration is guided step-by-step and includes mobile + email OTP verification.

Filling in the registration form takes around 15 minutes. Once submitted, most applications are activated within 24 business hours once GSTIN and bank details are validated.

No. Signing up as a seller and listing products on Veezon is free. You only pay a per-order referral fee on delivered orders.

Veezon supports four listing types: In-store products (retail), Offer products (time-boxed sales), Wholesale products (tiered bulk pricing), and Catalogue only (showcase without a live price, for inquiries).

Yes. Set your retail price for individual shoppers and add wholesale tiers with minimum order quantities for bulk buyers — all on a single listing.

At least one primary photo is required. We recommend 4 – 6 clean, well-lit shots from different angles for stronger conversion. You can reorder and mark a primary image inside the listing wizard.

On Veezon, "packaging" refers to the net quantity per selling unit (e.g. 500g, 12 pieces, 1 litre). It's not about shipping dimensions — that is captured separately when you dispatch.

With Veezon-fulfilled, we schedule pickup from your warehouse, handle packing and last-mile delivery, and manage returns — and your listings get priority visibility. With self-ship, you use your own courier and upload packing photos as proof. You can choose per product.

Yes. Each product's fulfilment mode is editable from your seller dashboard at any time.

Yes. For self-shipped orders, upload packing photos before dispatch. This protects you if a return dispute is raised later.

Order proceeds are held until the buyer's return / replacement window elapses. Once cleared, funds move to your seller wallet on the next scheduled payout cycle and are transferred to your registered bank account.

There's no signup fee, no listing fee, and no monthly subscription. You pay a category-based referral fee on each delivered order — see Pricing for indicative ranges.

If the return is approved within the return window, the buyer is refunded and the referral fee for that order is reversed. Any V-Coins and cashback that were pending release stay pending — they're only credited to the buyer once the window closes on a completed order.

V-Coins and cashback that buyers earn on your listings are held on both buyer and seller sides until the return window closes. They don't reduce your headline sale amount — they're a loyalty layer that drives repeat purchases to your store.